Privacy Policy
This policy explains how Quomerce collects, uses, and protects your personal data when you visit our website or use our services.
01Introduction
This Privacy Policy explains how Quomerce ("we", "us", "our") collects, uses, stores, and protects personal data when you visit quomerce.com (the "Website").
This policy applies to all visitors, users, and individuals who submit data through our Website, including via the waitlist form and contact form.
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws.
02Who we are
The data controller responsible for processing your personal data is:
For any questions regarding this Privacy Policy or data protection matters, you may contact us at [email protected].
03Data we collect
We may collect and process the following categories of personal data:
A. Waitlist Form
- Name
- Email address
B. Contact Form
- Name
- Email address
- Message content
- Any additional information voluntarily provided
C. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Referring pages
- Usage data and interaction events
D. Analytics Data
We use analytics tools that may collect:
- Website interaction events (via PostHog)
- Aggregated SEO and traffic insights (via Ahrefs)
- Technical performance and behavioral data (via Google Analytics)
We do not knowingly collect special categories of personal data.
04How we use your data
We process personal data for the following purposes:
Waitlist
- To register you for early access or updates
- To send product updates and launch notifications
Contact Inquiries
- To respond to your messages
- To provide requested information
Website Improvement
- To analyze user behavior
- To improve website functionality and user experience
- To monitor performance and detect technical issues
Business Development
- To understand usage patterns
- To evaluate marketing effectiveness
We do not sell your personal data.
05Legal basis for processing
We rely on the following legal bases under Article 6 GDPR:
Consent — Art. 6(1)(a)
- When you submit your data via the waitlist form
- When you voluntarily submit a contact form
You may withdraw your consent at any time.
Legitimate Interest — Art. 6(1)(f)
- Website analytics and usage tracking
- Website security and fraud prevention
- Improving services and performance
We ensure that our legitimate interests do not override your fundamental rights and freedoms.
Performance of a Contract — Art. 6(1)(b)
Where processing is necessary to respond to pre-contractual inquiries.
06Data retention
We retain personal data only as long as necessary for the purposes for which it was collected:
- Waitlist data — retained until product launch or until you withdraw consent.
- Contact form messages — retained for up to 24 months unless further communication is required.
- Analytics data — retained according to the retention settings of the respective analytics tools.
When data is no longer necessary, it is securely deleted or anonymized.
07Your rights
Under GDPR, you have the following rights:
- Right of access — to obtain confirmation whether we process your data and receive a copy.
- Right to rectification — to correct inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") — to request deletion of your data.
- Right to restriction of processing — to limit how we use your data.
- Right to data portability — to receive your data in a structured, commonly used format.
- Right to object — to processing based on legitimate interest.
- Right to withdraw consent — at any time where processing is based on consent.
To exercise your rights, contact us at [email protected]. We will respond within one month, as required by GDPR.
You also have the right to lodge a complaint with a supervisory authority. In Poland, this is the President of the Personal Data Protection Office (UODO) — uodo.gov.pl.
09Third-party services
We use the following data processors. Where required, we rely on appropriate safeguards for international data transfers, such as Standard Contractual Clauses.
10Changes to this policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When updates occur:
- The "Last updated" date will be revised.
- If changes are material, we may notify active users via email.
We encourage you to review this policy periodically.
11Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
- Email: [email protected]
- Contact form: quomerce.com/contact
You also have the right to lodge a complaint with the Polish supervisory authority (UODO) if you believe your data protection rights have been violated: uodo.gov.pl.